Fury Saint Paul dealership customer reviews

james.kaphingst 30 Jul 2020

**** Customer Satisfaction Guaranteed. We give them a Five Star Rating, read testimony. **** My wife and I recently purchased a preowned 2016 Jeep Grand Cherokee from Fury motors located in Stillwater. We were acknowledged by sales representative Dan Kirchoff. Dan approached us in a very professi...onal manner with absolutely no pressure. Dan asked us our reason for stopping by and how he could be of assistance. We informed him that our Nissan Juke was totaled out due to a deer incident and that we needed a vehicle as soon as possible. Immediately he understood our urgency and started to ask us certain questions related to what type of vehicle, options, color, warranty, new verses preowned and so forth. Within a few minutes he narrowed our frustrating search down to three vehicles in less than a minute. He brought us to the best out of the three and told us to look around while he went to get the keys so we could look and sit inside to get a feel. Once my wife and I sat in the driver and passenger seats, we then sat in the back to check for legroom as well as headroom. We decided we wanted to take it for a test drive. During our test drive we could not believe that everything we were looking for in a vehicle was already in the palm of our hands. Due to Dan’s outstanding listening skills and patience, we decided to move ahead with the purchase. We met with Rook Din their finance manager and he was awesome to work with. This is probably the only dealership that does not run your credit continuously, our credit report reflected one hit. Therefore, we reach an agreement and they said we will run the car through the shop then detail it prior to delivery. Before we departed, we took several pictures of our newly purchased vehicle. Next week we received a call that our vehicle is here and ready for pick-up. Therefore, my wife and I headed to the dealership. Once we arrived, I opened the door and Javier did an outstanding job with detailing the interior of the vehicle, it smelt and looked brand new. Then we looked over the vehicle externally and noticed a few scratches and other little cosmetic issues. We spoke with Manager Mikki Morin and told her our concerns. She listened to our concerns and notated what changed from the time of purchase to delivery. In addition, we showed her pictures of the before and compared to the current state. Mikki, apologized immediately for the situation at hand, then informed us that this matter will be resolved. Due to Friday, she asked us if we could drop off the vehicle on Monday of next week so their body shop could take care of the problem. In return, they provided a loaner vehicle on their behalf while our vehicle was being serviced. Mikki, called me on Friday afternoon to let me know the car is at the dealership and ready for pick-up. Once I arrived, the vehicle looked brand new. The body shop manager Joe did an outstanding job with the body work. In closing, if you are looking to purchase either a new or preowned vehicle, Fury Motors is First in Mind, First in Choice. Jimmy & Dawn Show more

5 rate

micaht 17 Jul 2020

Brandon was fantastic from start to finish. He went above and beyond in every step of our car-buying experience. He’s friendly, hard working, great communicator. not the slightest bit pushy, and was only there to help us find the best vehicle for our needs. I will definitely recommend him to all m...y friends and family and visit him the next time I need a vehicle. Show more

5 rate

John 16 Jul 2020

Good service. Good price. Fast. Helpful. Clean dealer and clean vehicle. Able to view vehicle fast and have delivered to dealership that I was looking at.

5 rate

vanessaterpstra 16 Jul 2020

We bought a 2016 Jeep Renegade with the help of Brandon. He was wonderful to work with and went above and beyond to get us a deal. I will definitely buy another vehicle from Brandon!

5 rate

john 13 Jul 2020

Had a wonderful experience with Fury on the purchase of my Ram 1500. Chad was very helpful and went beyond the expectations of a salesman. The staff was very accommodating and help anyway possible to get my vehicle. Service was outstanding in getting my extras put on in a timely manner. I will defin...itely purchase my next vehicle here. John Arendt Show more

5 rate

Travis Johnson 10 Jul 2020

Everyone at Fury was excellent to work with. I purchased a vehicle that had just been traded in, and they made sure to get it inspected and detailed as fast as possible. Brad B and Mikki in sales were a pleasure to work with, and Rook in finance helped me with picking out a warranty. Can’t say eno...ugh good things about everyone from sales to service at Fury Show more

5 rate

JNEL6500 04 Jul 2020

Great experience buying a slighty used 2019 Ram Rebel. Dealer worked with my family and I to get a great price and a couple extra features added to help keep the truck looking great for years to come. Dealership team all worked together to make my truck buying experience as easy as could be and to h...elp compare a couple different trucks on their lot. Dealer was friendly and personal and made the experience like I was buying a new truck from an old friend. Thanks so much and I'll be driving my ram truck for many years and will be back to Fury Motors Stillwater whenever I decide I need a new Ram again. Show more

5 rate

Wendy 29 Jun 2020

Awesome! Got us a great deal on a new car! Very nice sales lady Cathy, finance man Rook and thanks Mikki! Thanks everyone for everything!

5 rate

Jerry M 27 Jun 2020

Great experience, Erik Larson was great to work with...found me the right car, at the right price, right away. No pressure, just good customer service. Thanks again!

5 rate

John 26 Jun 2020

Good deal. Easy business. Kept me informed on what was going on. Gave me good deal on trade in for my old car. Everyone nice

5 rate

How Are We Doing?